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Services can be set up in three different modes:

Record Visit

Students only check in once and their single check-in is recorded as a visit.

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Track Time

Students check-in and check-out to track their start and end time as a duration. Service can also be configured to count towards required study hall hours.

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Appointments, Drop-Ins and Requests with Staff

Services can be set up to schedule, drop-in, or be requested by students or only for use by staff. Most services are set up in this mode.

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Appointments, Drop-Ins, and Requests with Staff

For Many additional configurations are available for services in this mode many additional configurations are available. Multiple services can be grouped and have the same settings applied, or services can be split into different groups with different settings.

The following questions must be answered:

What service(s) does this location offer?

If a similar service name already exists, using it would be preferred.

Default Appointment Length?

What is the default duration of scheduled appointments (15, 20, 30, 45, 60, 90 minutes)?

Are Drop-ins Allowed?

Will staff be offering drop-in availability?

How can this service be scheduled?

What cohort of students can schedule for the service(s)?

Are students required to schedule with a specific staff?

Are students limited to

schedule

scheduling only with their assigned staff?

What are the student scheduling limitations?

  • How far in advance must a student schedule?

  • How far into the future can a student schedule?

  • What is the cancellation grace period?

  • What is the maximum number of appointments per day, per service?

  • What is the maximum number of appointments at any time

,
  • per service?

For the appointment configurations and limitations, refer to the article Scheduling Configurations for a detailed explanation of these settings.

Note. To request any changes or updates, submit a TDX ticket.