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After creating at least one template, students with appointments in the Location/Service combo that meet the feedback basis will start getting Appointment Feedback emails. For example, let’s say there’s a template where the Location is Freshman Advising Center and the Service is Registration Help. In this example, a feedback email is generated 24 hours after the end of the scheduled appointment. A student getting registration help at the Freshman Advising Center should receive an email 24 hours later, between 8 AM and 8 PM in your institution’s time zone.
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