Overview
It’s important to review the configuration of Bulldog Connect at certain intervals to ensure the most efficient utilization.
Reminder. Most of the maintenance described here must be done in cooperation with the Bulldog Connect Administrator.
Before Semester Start
Communication
- Appointment Availablity Configuration in Bulldog Connect
Service Categories
- Reorganize service category lists on PeopleSoft
Relationships
- Update relationship assignments on PeopleSoft
After Semester End
Cases
- Archive old cases
Users and Roles
- Review and remove users who no longer need access (HR should have completed this)
Annually
Maintenance is to occur at least once per academic year, typically during the summer.
Appointment Scheduling
- Student Scheduler Configuration
Case Management
- Case Settings
Services
- Refresh service list
Users and Roles
- Review and remove users who no longer need access
- Audit all roles and run comparisons against PeopleSoft