The Appointment Center allows staff to assist students who need to check in for an appointment, drop in to see an advisor/tutor, schedule a future appointment, or cancel an appointment. Staff can monitor activity within the Appointment Center and receive notifications when students are checked in.

Overview of the Appointment Center

• Additional Modes - click on the bottom right corner Appointment Center

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• Choose a Location

• Once you have selected the location you will be present with the Appointment Center

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Scheduling Grid

After choosing a location, you will be taken to a Scheduling Grid. This grid can be narrowed down by Care Unit, Service, Staff Member, and Date/Time. The Staff, Service, and Course filters now interact in a more intuitive way in Appointment Center. These filters are now more interdependent. Any time you add or remove a selection in one of these three filters, the options available in the other filters will be narrowed or widened based on that selection.

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The Appointment Center has a calendar interface where available times for appointments are shown as white blocks and unavailable times as grey blocks.

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Drop-In Appointments

 Staff workers often need to view today’s appointments. In the 'Drop-In Appointments' screen, users can view all of the drop-ins for the current day and take action from the list. You can find this screen by clicking the drop-down above the filters at the top part of the screen.

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• Send Message to Attendee (Student)

• Move to Top (of queue)

• Remove (from queue)

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Scheduled Appointments

With the 'Scheduled Appointment List' tab in Appointment Center, users can view all of the appointments for the current day and take action from the list.

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