Appointment Center
The Appointment Center allows staff to assist students who need to check-in for an appointment, drop in to see an advisor/tutor, schedule a future appointment, or cancel an appointment. Staff can monitor activity within the Appointment Center and receive notifications when students are checked in.
Overview of the Appointment Center
Additional Modes- click on the bottom right corner Appointment Center
Navigate Staff Areas- click on the waffle icon Appointment Center
Choose a Location
Once you have selected the location you will be present with the Appointment Center
After choosing a location, you will be taken to a Scheduling Grid. This grid can be narrowed down by Care Unit, Service, Staff Member, and Date/Time. The Staff, Service, and Course filters now interact in a more intuitive way in Appointment Center. These filters are now more interdependent. Any time you add or remove a selection in one of these three filters, the options available in the other filters will be narrowed or widened based on that selection.
Appointment Center Modes
The dropdown below the student selection and above the grid filters allows you to select one of three possible display modes:
Scheduling Grid (default): Shows a calendar grid of scheduled appointments and availability
Most useful when scheduling new appointments or looking for staff availability
Drop-In Appointments: Shows the current drop-in queues and supports management of drop-ins
Most useful when adding students to staff queues and managing time tracking check-ins.
Scheduled Appointments: A simplified view of upcoming, current, and past appointments.
Most useful when only working with existing appointments and managing check-ins.