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The Appointment Center has a calendar interface where available times for appointments are shown as white blocks and unavailable times as grey blocks.

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Drop-In Appointments

 Staff workers often need to view today’s appointments. In the 'Drop-In Appointments' screen, users can view all of the drop-ins for the current day and take action from the list. You can find this screen by clicking the drop-down above the filters at the top part of the screen.

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Actions that can be taken from any queue include:

  • Send Message to Attendee (Student)

  • Move to Top (of queue)

  • Remove (from queue)

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Scheduled Appointments

With the 'Scheduled Appointment List' tab in Appointment Center, users can view all of the appointments for the current day and take action from the list.

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Actions that can take users on appointments include:

  • Send Message to Attendee (Student)

  • Send Message to Organizer(s)

  • View Appointment Details

  • Check In

  • Check Out

  • Mark No-Show

  • Cancel Appointments

When choosing multiple appointments, actions are limited to sending messages and canceling appointments. This gives users the ability to cancel all appointments for a given day in a particular location.

Users also have the ability to select any date and see appointments on the selected day.