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The Appointment Center has a calendar interface where available times for appointments are shown as white blocks and unavailable times as grey blocks.
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Drop-In Appointments
Staff workers often need to view today’s appointments. In the 'Drop-In Appointments' screen, users can view all of the drop-ins for the current day and take action from the list. You can find this screen by clicking the drop-down above the filters at the top part of the screen.
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Actions that can be taken from any queue include:
Send Message to Attendee (Student)
Move to Top (of queue)
Remove (from queue)
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Scheduled Appointments
With the 'Scheduled Appointment List' tab in Appointment Center, users can view all of the appointments for the current day and take action from the list.
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Actions that can take users on appointments include:
Send Message to Attendee (Student)
Send Message to Organizer(s)
View Appointment Details
Check In
Check Out
Mark No-Show
Cancel Appointments
When choosing multiple appointments, actions are limited to sending messages and canceling appointments. This gives users the ability to cancel all appointments for a given day in a particular location.
Users also have the ability to select any date and see appointments on the selected day.