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Appointment Feedback for Students

Appointment Feedback for Students

NEW FEATURE

After creating at least one template, students with appointments in the Location/Service combo that meet the feedback basis will start getting Appointment Feedback emails. For example, let’s say there’s a template where the Location is Freshman Advising Center and the Service is Registration Help. In this example, a feedback email is generated 24 hours after the end of the scheduled appointment. A student getting registration help at the Freshman Advising Center should receive an email 24 hours later, between 8 AM and 8 PM, in your institution’s time zone.

When the student clicks the Give Feedback link, they are taken to a landing page with the instructions entered for the template and details about the appointment. The instructions entered in the template are at the top of the form.

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Students click Next to move to the next question; however, any required questions will not let the student advance without making a response.

When they reach the last question, students will click Submit to send the form. Until then, they can move back to previous questions and change their answers or clear responses.

 

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